Tuesday, March 1, 2016

Joining the Dots - the Innovator's Dilemma and the Professions

Simon Sinek latest book is Leaders Eat Last (see - http://www.amazon.com.au/Leaders-Eat-Last-Together-Others-ebook/dp/B00DGZKQM8)

It has received excellent reviews, and having read it, I understand why (no pun intended – see - http://www.amazon.com.au/Start-Why-Leaders-Inspire-Everyone-ebook/dp/B002Q6XUE4/ref=pd_sim_kinc_1?ie=UTF8&refRID=03QHTP7C0X3YHPWYRCBH)

One of the most compelling aspects, which Sinek has also highlighted in an article (see - http://www.salon.com/2014/01/04/how_baby_boomers_screwed_their_kids_%E2%80%94_and_created_millennial_impatience/) is as follows –

Why would we think that we can do our work, check our phones, write a paragraph, send a text, write another paragraph, send another text, without the same damage to our ability to concentrate?

Generation Y thinks that, because they have grown up with all these technologies, they are better at multitasking. I would venture to argue they are not better at multitasking. What they are better at is being distracted.

Parkinson's Law further reinforces the dangerous ramifications of the 'ping' mentality - i.e. that completion of any task always expands to the available time, unless there is true and disciplined commitment to a narrower timeframe.

Our experience, having worked entirely fixed price for over 10 years now and having completely abandoned timesheets in 2013 largely mirrors the point Sinek makes.

Indeed, some of the most talented and outstanding lawyers when time billing often become unable to excel in any aspect of a fixed price model. Invariably, this leads to significant angst for the relevant lawyer, the surrounding team members and ultimately the clients.

In many respects, the innovator's dilemma assumes that at least part of the disruption of any industry will be driven by younger entrants, who do not have the level of investment in the heritage business model.

Another book in a similar space suggests this will not be the case at least for the legal industry, if not numerous other professions, currently wedded to the time billing model will be touched on in a future post.

Our upcoming roadshow (see -http://viewlegal.com.au/roadshow-interest/) will explore a number of these issues.
Image credit: Leaders Eat Last by Simon Sinek